We hope you find this partial list of commonly asked questions helpful.  If you have specific questions that are not addressed here we invite you to call us.

Frequently Asked Questions

Q:  Will my auto insurance reimburse me for the towing charges?
A:  Many insurance policies include towing provisions.  You will need to check your policy
     or contact your agent to find if you are eligible for reimbursement.

Q:  What forms of payment do you accept?
A:  Cash, American Express, Discover, MasterCard and VISA

Q:  Will my auto insurance reimburse me for the towingcharges?
A:  Many insurance policies include towing provisions. 
You will need to check your policy or contact your agent to find if you are eligible for reimbursement.

Q:  What forms of payment do you accept?
A:  Cash, American Express, Discover, MasterCard and VISA
 
Q:  Do you provide storage facilities?
A:  We do provide short term storage of vehicles.  Pricing will depend on the particular vehicle and length of time you will need it stored.

Q:  I have an all wheel drive vehicle.  Should it be towed on a flatbed trailer?
A:  No, conventional tow trucks are equipped to lift all four wheels off the ground for towing.
 
Q:  What should I do while waiting for the tow truck to arrive?
A:  Most importantly you should make sure that your vehicle is far enough off the road that it will not impede the flow of traffic or be at risk of being hit by passing vehicles. 

Once you are safely away from traffic you should turn on your hazard lights. If you have flares or warning triangles you should place them on the roadside to warn other drivers.
 
If you have been involved in an accident and require medical attention you should immediately call 911 to request assistance.  You should then contact your insurance company to begin the claim process.
 
You should gather up all personal belonging you do not want left in the vehicle.   Depending on your surroundings you may want to wait in a nearby building until the truck arrives.  If you choose to do this, make sure to keep your vehicle in sight while you wait.

If you choose to wait in your vehicle you should lock all doors and keep your windows rolled up.  If you are approached by a stranger during your wait do not unlock or open your doors and only open windows slightly to allow you to speak with them.